How Swastiks Masala Used Asset Management Software to Automate Procurement & Boost Efficiency

Downtime doesn’t announce itself politely. It arrives like a siren. Loud. Disruptive. Costly. For Prosite, a fast-growing organization managing complex facilities and customer-facing operations, that siren was getting harder to ignore. Every equipment breakdown, every delayed service request, every unanswered AMC call chipped away at operational efficiency and customer trust. This is the story of how Prosite confronted that chaos, found clarity, and transformed facility operations through the right Field Service Management approach. The Struggle: When Operations Fell Out of Sync Prosite wasn’t struggling because of a lack of effort. They were struggling because their systems could no longer keep up. Facility data lived in silos. Kitchen equipment records sat in one place. MEP systems in another. IT assets somewhere else entirely. Service requests flowed through manual channels. Human errors crept in. Technicians were assigned based on availability guesses rather than real-time d...

  The manufacturing industry is undergoing a fundamental shift towards digital transformation. With latest technologies like IoT, AI, predictive maintenance, and advanced analytics, plant managers and asset owners are no longer reacting to problems. This change will reduce costly downtime but increases asset lifespan of critical equipment. Let’s explore how embracing digital transformation paves the path for more resilient, cost-effective manufacturing operations. Reimagining Manufacturing Through Digital Transformation The integration of digital tools across manufacturing operations has revolutionized how products are built, monitored, and maintained. From shop floors to supply chains, digitization brings better efficiency, improved quality, and smarter decision-making. However, this shift isn't without its hurdles. Transitioning from legacy systems can disrupt operations. That’s why successful digital adoption often hinges on strong change management, employee training, and ...

If you're running operations across multiple manufacturing plants, you already know how critical maintenance is and how quickly things can go wrong when it's not managed properly. That’s exactly what Kian Joo Can Factory, a major metal can manufacturer in Malaysia, was facing. They operate three large facilities, and their maintenance system was mostly paper-based. Work orders were tracked manually. Asset issues were noted down (or forgotten). Communication between maintenance teams and managers was slow and unreliable. Breakdowns weren’t just an inconvenience they were expensive. And with operations growing, the team knew something had to change. The Problem with Manual Maintenance Like many manufacturing companies, Kian Joo started with a traditional, manual approach to maintenance. On paper, it may seem manageable. But in reality, it led to: Lost or misplaced work orders Delayed responses to equipment failures High costs due to reactive maintenance No real visib...

When tradition meets innovation, excellence is born. That’s the story of Swastiks Masala , a household name in India’s spice manufacturing industry, and their digital transformation journey with InnoMaint’s CMMS . Swastiks has always stood for quality and purity. But behind their vibrant packaging lies a world of complex procurement, vendor coordination, and production processes that need to run like clockwork. Manual systems weren’t just slowing them down—they were risking errors, missed deliveries, and inefficiencies that no fast-growing brand could afford. That’s when they partnered with InnoMaint . The Challenge: Manual Procurement & Paper Trails Procurement is the beating heart of any production-driven business. For Swastiks Masala, managing hundreds of vendors, price fluctuations, and delivery timelines through manual entry and paperwork was becoming unsustainable. The team faced: Delays in approvals Miscommunication with suppliers Inability to track vendor perf...